Privacy Policy

This Privacy Policy explains how Shield Crab Courses handles personal data when you visit shieldcrabshell.baby, register for courses, or communicate with us. It applies to information collected through our website and related services in connection with personal development courses.

Policy guidance

This section introduces how personal information, user rights, and support pathways are addressed in the document below.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, ask for correction of inaccurate information, object to certain processing, or request deletion where appropriate. You may also withdraw consent where processing is based on consent, without affecting prior lawful processing.

Available rights may vary depending on the nature of the data and applicable law.

Requests

How to Make a Request

To protect privacy and security, we may ask for details needed to confirm your identity and understand your request. If a request is complex or if we are unable to act fully, we will explain the reason where required by law.

We may need information to verify identity before acting on a request.

Data Retention

We retain personal data for the period needed to provide services, maintain records, resolve disputes, meet legal obligations, and support legitimate business needs. When data is no longer required, we delete it, anonymize it, or restrict it so it is no longer actively used, subject to any retention required by law.

We keep information only for as long as needed for the relevant purpose or legal requirement.

Policy Updates

Policy Changes

When we update this policy, we will post the revised version on this page and change the effective date where appropriate. If a change is material, we may also provide additional notice through the website or other reasonable means.

We may revise this policy to reflect legal, technical, or operational changes.

01 · Collection

Data We Collect

We may collect identification details, contact details, account credentials, course registration information, payment-related records, communications sent to us, and technical data such as device type, browser information, log data, and approximate location derived from network settings. We also process information about course progress, preferences, and interactions with our website.

The categories collected depend on account use, course enrollment, and site activity.

02 · Sources

How We Collect Data

We receive personal data directly from you when you create an account, enroll in a course, submit a form, or contact us. We also obtain data automatically through cookies, server logs, and similar technologies, and from third parties that support payments, analytics, communications, or fraud prevention where relevant.

Information comes from users, automated systems, and service providers involved in site operation.

03 · Cookies

Cookies We Use

Our website may use essential cookies that support security and core functions, preference cookies that remember settings, and analytics cookies that help us understand site performance and course usage. Some cookies are session-based and expire when the browser closes, while others remain for a longer period unless removed.

We use a limited set of cookies for operation, preferences, and measurement.

04 · Controls

Cookie Controls

You may control cookies through your browser settings and, where available, through on-site preference tools. Blocking or deleting cookies may affect login, course access, and other site functions. We do not rely on browser controls to manage all processing, and some technical cookies may remain necessary for security and basic operation.

Cookie settings can usually be adjusted in the browser, and some features may not function fully if cookies are disabled.

01 · Purpose

How We Use Data

We use personal data to create and manage accounts, process enrollments, deliver course content, handle payments, respond to inquiries, maintain security, monitor performance, improve our services, enforce our terms, and meet legal or accounting obligations. We may also use limited data to personalize the user experience and to prevent abuse or unauthorized access.

We process data only for operational, administrative, and compliance purposes tied to the site.

02 · Sharing

Service Providers

We may share personal data with payment processors, hosting providers, analytics services, email or messaging tools, and other vendors that help us operate the website and deliver courses. These parties are expected to use the data only for the services they provide to us and to maintain appropriate safeguards.

Service providers receive only the information needed to perform their functions.

03 · Legal basis

Legal Disclosures

We may disclose personal data when required to comply with law, court orders, lawful requests from authorities, or to protect our rights, users, or systems. We may also share information where necessary to investigate fraud, security incidents, or misuse of our services.

Disclosure to public bodies is limited to situations where a valid legal basis exists.